Straight from Google · nothing estimated
What people actually said, and where these numbers come from
5.0 and 41 both come straight from the company’s Google Business Profile rather than from us, and the star breakdown is recomputed from the saved reviews on every deploy instead of guessed from the average.
Why explain how the star rating and count are calculated?
A star rating printed on a plumbing website is one of the least trustworthy numbers on the internet, mostly because nobody says where it came from. 5.0 and 41 here are exactly what Boca Raton Emergency Plumbing SFL’s own Google Business Profile shows, read on the date stated below and linked so you can check it yourself.
The star-by-star breakdown goes a step further. Instead of reverse-engineering a plausible spread from a single average, each bar is recounted from the saved reviews on every build, and a check built into that process stops the site from shipping if the numbers ever stop matching the underlying data.
One more safeguard worth mentioning: any featured quote is matched back to its author using a snippet of the review text itself, never by matching names. Two separate reviewers on the same profile can easily share a display name, so a name-based match risks pairing a stranger’s photo with someone else’s sentence.
Straight from the profile
Every quote paired with its reviewer’s own public name
Quoted exactly as posted. Any odd phrasing or punctuation inside a quotation is the reviewer’s, not ours.
41of the 41 reviews captured from the profile are five stars, and none is below five.
Read straight from the Google Business Profile on August 26, 2026. Counted, not estimated.
Open the Google profileWhen we attempted to turn off the toilet supply valve, it began leaking. Even as he was checking the toilet connection, the plumber was replacing the valve. Never gets wet, and it works like a charm with the new shutdown.
There was a backup in the bathroom downstairs right before weekend guests came. The professional got there earlier than planned and got rid of the blockage without making a mess. …
We had hammering noises in the pipes every time someone used hot water. The plumber secured loose sections and installed proper supports to stop the vibration. House is finally quiet again.
He even explained which work wasn't worth spending money on yet. That's the kind of honesty that makes me want to call someone again.
Good experience from beginning to end the plumber worked carefully kept everything organized and made sure the problem was completely resolved
Had a sink mounted incorrectly by a previous contractor and it slowly started separating from the counter. The plumber remounted everything securely and resealed the edges professionally. Looks solid and clean again.
Questions
How these figures are calculated
Does this page show every single review?
It shows the reviews captured from the profile as of the date printed on this page, a specific date, not a vague one. The profile is the live source and it’s linked right here, so if this page and the profile ever disagree, trust the profile; it means this page needs updating.
Why might the number on this page not match the profile exactly?
Because the two numbers measure different things, and this site would rather show both honestly than pick whichever looks better. The Google profile shows its own running total; the capture is simply the set of individual reviews we could read and quote in full. This page reports 41 as the displayed figure and tracks the captured set on its own.
Are negative reviews filtered out before they show up here?
No. That is not just a promise; it is checkable. Because the histogram is recalculated from the captured set every time the site builds, any review under five stars in that set would show up as its own bar automatically, with nothing hidden by hand.
Is it possible to leave a review of our own?
Yes. The Google Business Profile linked on this page accepts them directly. An honest review matters more here than a flattering one; the whole point of explaining how these figures get built is making them worth trusting.
Elsewhere on the site
More of the site worth seeing
Where the actual plumbing work gets described in detail.
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